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"Microsoft Visio has stopped working..."

I had to search various forums before I could find a solution, so I decided I'll write it up for the benefit of all.

Problem:
When you exit Microsoft Visio 2007, you get the following error:

"Microsoft Visio has stopped working; A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available"

Reason:
This problem happens due to the failure of "Send to Bluetooth" add-in in Microsoft Visio 2007 in Windows Vista systems.

Solution:
We need to disable the "Send to Bluetooth" add-in. But when you try to disable the add-in in Tools >> Trust Center >> Add-ins, you get the following error.

"The connected state of Office Add-Ins registered in HKEY_LOCAL_MACHINE cannot be changed".

The trick is to start Visio as an administrator.

The steps are:
  1. Go to C:\Program Files\Microsoft Office\Office12.
  2. In this folder, right click Visio.exe, and select "Run as Administrator".
  3. Go to Tools >> Trust Center >> Add-ins.
  4. At the bottom of the Trust Center dialog box, select Com Add-ins in the manage dropdown and click Go.
  5. Uncheck "Send to Bluetooth" checkbox.
  6. Click OK, and Exit Visio.
  7. You should not see this problem again.
Labels:

Comments

  1. Visio ToolboxJanuary 14, 2010 at 1:23 AM

    That's not possible. I just check the website for some Visio Add ins i wanted, it is working fine.
    Check the site http://visiotoolbox.com/downloads/addins/

    If your software is facing any issues you should report it Microsoft directly.

    ReplyDelete
  2. UnknownAugust 8, 2010 at 6:55 AM

    Thanks for your recommendation.

    ReplyDelete
  3. Rashmi SharmaOctober 15, 2010 at 12:21 PM

    Thanks a ton... it realy helped. My technology team wasnt able to help me iwth this... u are a genius.. cheers!

    ReplyDelete
  4. HiteshJanuary 31, 2011 at 9:23 PM

    great it worked !

    ReplyDelete
  5. NCFebruary 4, 2011 at 1:41 AM

    Thanks! Work fine!

    ReplyDelete
  6. RosanneAugust 31, 2011 at 12:29 PM

    Does anyone know how to do this in Visio 2010? It all worked till I got to the Add-ins page. I can see the bluetooth add-in, but there is no checkbox. If anyone has removed it in the 2010 version, please help! Thank you.

    ReplyDelete
  7. RosanneAugust 31, 2011 at 12:36 PM

    Nevermind -- just checked again and found the checkbox. So far so good -- meaning no crashes when I tried to save changes...

    ReplyDelete
  8. AnonymousSeptember 1, 2011 at 11:34 AM

    YAHHOO!!!! THANKS MAN !!!!!

    ReplyDelete
  9. ShubhenduJanuary 30, 2012 at 3:27 PM

    Thanks a lot! What a bug! You naughty microsoft, at the age of 37, you still being naughty!

    ReplyDelete
  10. RajaAugust 29, 2012 at 8:20 PM

    thanks lot :)

    ReplyDelete
  11. UnknownMarch 20, 2014 at 10:01 AM

    Thanks. Nice

    ReplyDelete

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